- We ensure every product is carefully packed, so damages are rare.
 
- If your package is tampered or damaged, please do not accept delivery.
 
- Damaged or wrong products must be reported within 24 hours of delivery via WhatsApp.
 
- Returns must be shipped back within 3 working days, unused and in original packaging.
 
- Refunds are issued only in case of wrong or damaged items, processed within 10 business days after inspection.
 
- Jewelry damages caused by mishandling are not covered.
 
For support, contact us at support@wizzowl.com.